How will I get refunded if I did not receive the video or if the video expired?
We do our best to make sure that you receive the video on time, but sometimes our celebrities get unexpectedly busy and
are unable to complete the request. In this case, you will be fully refunded.
If you paid for the video with cash, contact our support team to help you find the best way to get refunded. If you paid
with your credit card, the money will be refunded back to your account.