If you made a payment using Vodafone Cash, Etisalat Cash, or Orange Cash and did not receive the booked experience, the amount will be refunded directly to your Minly wallet, so that you can use it in your future purchases on Minly.
Contact our support team if you need further assistance.
Note: This refund process applies to all experience bookings, excluding event tickets and celebrity merch store. Please refer to the Minly LIVE FAQs or Celebrity Merch FAQs to learn more.