If you paid via Google Play (In-app-purchase) and did not receive the booked experience, the amount will be refunded directly to your Minly wallet, so that you can use it in your future purchases on Minly. 


If you would like to get a refund from Google, click on this link and follow the steps to get your refund.


Note: This refund process applies to all experience bookings, excluding event tickets and celebrity merch store. Please refer to the Minly LIVE FAQs or Celebrity Merch FAQs to learn more.