Troubleshooting
Yes! As long as the request hasn't been completed by the celebrity yet, you can cancel your request at any time. All you have to do is contact our su...
Tue, 25 Jun, 2024 at 4:47 PM
While we do our best to make sure every request is completed, sometimes celebrities on our platform get unexpectedly busy and are unable to complete request...
Mon, 22 Apr, 2024 at 4:38 PM
If you entered a different mobile number than the one linked to your Minly account when requesting a video shoutout, the shoutout will be delivered to the m...
Thu, 18 Apr, 2024 at 2:30 PM
It means that the payment process hasn't been completed, that can happen if: There weren't enough balance in your mobile wallet. The cash amount ...
Sun, 16 Jul, 2023 at 3:42 PM
We do our best to make sure that you receive the video on time, but sometimes our celebrities get unexpectedly busy and are unable to complete the reques...
Tue, 28 Feb, 2023 at 8:22 PM